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Please try to reinstate my first game, due to an error I guess, it put me on a new game restarting me over. Up dated game April 14, Do not want any apps deleted!! We have relocated the Daily Wheel to help players load into High 5 Casino faster. I am using a Samsung tablet!! My High 5 Casino on facebook screen is frozen. Open your Coin Store press on Buy button near your coin balance 3. Share this: Twitter Facebook. It seams no matter what game I play or bet, I never get the free spins and what little credits I have the just get sucked up. Yes, I have been playing for months, and this is my favorite game. I can go in and play video poker but can not play any other games. Notify me of new posts via email. Any help would be appreciated since I really like this app! Hi I have a problem, I have played this game for years and on the hundreds of occasions I have bought coins and normally I would just go straight out of my bank account, but last year I was messing around and somehow got it connected to iTunes and ever sense when I would buy coins they would take out extra money. Was playing magnificent jewels, landed 3 shopping bags for a bonus round. I am at level I can not open a game I won on the free spin and now can not even spin. I have coins that I paid US for on there. What gives? I have been playing at High Five Casino guest ,the game had froze on me!. I have gotten the bonus 2 times on Art of the Steal and it freezes up and does not go into the bonus, please addressthis problem and make it right. Is there a solution? The support team will get back to you as soon as possible. I enjoy playing your game but will have to delete it at this rate!!! Kopo chicken I did not want purchased. I have bought coins several times. Press on the Daily Wheel button in the bottom center of the coin store. In the meantime, have a wonderful week and happy spinning! My husband and I both have I-phones. I hope this helps improve your High 5 Casino Mobile experience. You are commenting using your Twitter account. I forgot my password and when I submit request for new one it does nothing how can I get a new password. What is going on? Hi Paul, please make sure to update your app to H5C Version 3. Fill out the form and a customer care representative will email you as soon as possible. I have a Million Dollars on mine and I think my husband has quite a bit as well. Please let us know if this helps and restores your guest progress. Hi Denise, H5C is currently under maintenance. Like this: Like Loading I can not connect to High 5 casino. Is this the max possible.? Thanks for your help. I do not want to restart, I want my original game back please. I had a game unlock and a pick bonus on the lobby screen try to lad at the same time. This will resolve the issue you are experiencing. Please help me. You are commenting using your WordPress.

Hey there, High 5-ers! Please force quit out of high 5 casino troubleshooting High 5 Casino App. Game froze up. H5C is currently under maintenance. Let the Support Team know if you are playing on a computer or a mobile device.

What account is being hit to pay for this game. Will not let me get my bonus round. Needless to say I am quite unhappy about this. Our problem high 5 casino troubleshooting, we apparently have done something wrong.

When do you plan on letting us win a few times. It has us both starting over. To force quit simply press on the home button twice quickly and then swipe up to close the apps you have open.

You are commenting using your Google account. After it crashed, you should have received a pop-up message with your bonus coins if you refreshed your browser. I sent a message that I have not been able to collect free points through the periodic emails you send me.

Hello, we apologize for the inconvenience. Hi Cynthia, please email support h5g. Our Engineers have put in a potential fix to the issue you are experiencing.

To claim your daily wheel. Hi Dustin, please make sure to update your app to H5C Version 3. High 5 casino troubleshooting are commenting using your Facebook account. I had over 2 million points on high five casino and now have and was an emerald member. There is enough room with no warning high 5 casino troubleshooting everything else!!

Yes, I have Internet connection. All of a sudden, we are unable to connect with high5. Please tell me what I can do to solve this problem.

Notify me of new comments via email. This is something you can try to help resolve loading issues for any number of apps on your phone — not just High 5 Casino for iOS. They I think are trying to remedy consider, william hill casino 1 euro trick consider issue but the last message they sent me said to contact you.

We are on a desk top computer using high 5 casino troubleshooting Please make sure to include the email that is connected to your H5C Account, your Player Level and if you play on a computer or a mobile device.

I will no longer recommend this game. I know the problem is the game and not on my cellphone! It just stays in connecting mode.

And 64 free spins to open more hopefully. Could you please help us. Hi Debi, please visit the High 5 Help Center and contact the support team by submitting a request. My e-mail is dancinkousin54 yahoo. However I am still unable to collect from these emails. Not sure what we did. I had to upgrade High 5 Casino and lost all my previous points and games I earned. You said you apologize and fixed the problem. We hope this helps! I play also on High 5 Casino and it plays perfectly. Hi, Thanks for contacting us today. I have refreshed my bowser and that did not help. Hi, please visit the High 5 Help Center and contact the support team by submitting a request. Once you press on the Daily Wheel, you will spin for your bonus! Load High 5 Casino 2. Hi Rick, we are sorry to hear you experienced this issue. I have at least 15 games open now. And my iPhone will not let me erase iTunes from my phone.